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Operation and management
that creates stability

Security, maintenance and development you can rely on. To enable you to focus on your core business, we take care of the entire technical operation of your website. We ensure security, uptime, continuous maintenance and further development through dedicated operations teams who know your solution.
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Hosting and infrastructure management

Frontkom offers secure and scalable hosting environments on Norwegian and European servers, ensuring websites and digital solutions are fast and stable for your users.

  • Security and reliability
  • Scalability
  • Uptime

Support and technical operations

Ongoing technical follow-up and fast support to ensure your solutions work properly every day.

  • Technical support
  • Stability
  • Response time
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Security and monitoring

Continuous monitoring and security measures that protect systems from failure, downtime and external threats.

  • Monitoring against threats
  • Protection against threats
  • Safety and security

Ready for an upgrade?

Reach your goals faster with secure operations and management solutions.
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Frequently asked questions

Here are some of the questions we often get from managers who want efficient and secure management and operations.
What is an AI chatbot?

An AI chatbot is a computer program that can be trained with data and use it in conversations - as if it were a human. It can be based on open data or the company's own internal data.
Can AI replace humans?

AI chatbots can handle simple and repetitive tasks, but they won't completely replace humans. They work best as an assistant, helping employees work more efficiently and providing customers with faster responses.
How do you ensure privacy?

We set up dedicated environments where data is not shared with third parties for training. We follow strict GDPR requirements and ensure that sensitive data is handled correctly.
How can I trust an Agent to say the right things to my customers?

If you're serious about using AI as an important part of your customer journey, you need to have full control of what has been said and what the agent will say in the future.

We've developed simple and clear tools that give you a full overview of every conversation, the customer's state of mind and the ability to analyze the entire course of events. You have full control!

What's more, you can easily teach the agent new things that are unique to your company.
Is it costly to use the AI service platform?

The architecture and behavior of the platform allows us to deliver very cost-effectively based on the following principles:

1) No major development projects are required to get started.

2) You pay a fixed monthly license for the use of the platform. This covers maintenance and follow-up of the service.

3) You pay for actual use of the language models and third-party solutions you choose to integrate with. This means that the cost follows the use of the service.

The question is rather what it costs not to use a similar platform. Either in the form of lost top line, or reduced costs in the back office.
But why use Frontkom for this? There are other solutions that cost very little and have a lot of functionality?

Developments in AI are happening at record speed. Frontkom's greatest value is actually the consultants who can ensure that you get the most out of your investment.

AI is complex. Integrations and building complex customer journeys are challenging. We're here to deliver everything you need so you can concentrate on your core business.
Rather than using AI to try to become an AI architect during working hours.
What makes this AI platform different from similar solutions out there?

The three most important things:

1) The Norwegian AI experts who help you make the right choices, gather the right data and build an agent that really works.

2) Our AI service platform is extremely flexible and easily integrates with all your business systems, both ways.

3) The platform is very affordable as the work is mostly configuration and integration work, not technical development of the service itself.
Are you delivering a chatbot? Isn't the market tired of seeing this?

Our AI agents can be used for everything from engaging with customers to being salespeople or customer service functions. But that's just one use case.

Agents are equally adept at automating internal processes, analyzing data, simplifying the customer journey, taking over your search function or making your entire knowledge base available in verbal form.
Is the platform legal to use in Norway? What about GDPR, personal data and security?

For 20 years, Frontkom has worked closely with large organizations in both the private and public sectors.

All data is stored and processed in Norway/Sweden. This means that nothing leaves the EU. All personal data is removed before it reaches the language model.

Our backup, security and devops processes follow industry standards and are well documented.